Privacy Policy

At Best Practices BHOM, LLC (referred to as “we,” “us,” or “our”), we are committed to protecting the privacy and security of the personal information of our clients, patients, and users. This privacy policy outlines the types of information we collect, how we use that information, and the measures we take to protect it.

 

Information We Collect

We may collect personal information from you, including but not limited to:

  • Name
  • Contact information (phone number, email address, etc.)
  • Appointment details
  • Communications with therapists
  • Any other information you voluntarily provide to us in relation to our services

 

How We Use Your Information

We use your personal information to:

  • Manage appointments and interactions between patients and therapists
  • Provide communication services, including phone and SMS messaging
  • Improve the quality of our services
  • Respond to your inquiries and provide customer support

 

Text Messaging and SMS Campaigns

We comply with all applicable regulations regarding SMS communications, including 10DLC. Specifically:

  • “All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.”
  • We will not share your opt-in to an SMS campaign with any third party for purposes unrelated to providing you with the services of that campaign. We may share your Personal Data, including your SMS opt-in or consent status, with third parties that help us provide our messaging services, including but not limited to platform providers, phone companies, and any other vendors who assist us in the delivery of text messages.

 

Third-Party Sharing

We may share your personal information with third parties who assist us in providing our services, including therapists, platform providers, and phone service providers. We will never share your information with third parties for marketing purposes without your consent.

 

Data Security

We take data security seriously and have implemented appropriate measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no security measures are perfect, and we cannot guarantee absolute protection.

 

Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request corrections or updates to your information
  • Opt-out of receiving SMS messages at any time

 

Contact Us

If you have any questions about this privacy policy or how your information is handled, please contact us at: Info@bp-bhom.com

Revised 2024-10-24

Best Practices BHOM, LLC